Shipping Policy

Frametolia currently only offers table top, wall frames and framed prints to customers within the continental United States, Hawaii, Alaska, and Canada at this time. 

 

Standard ground shipping is calculated during the checkout process. We ship via FedEx/UPS within the United States or FedEx/Midland Courier within Canada.

 

Our products are produced in Irwindale, California or Ontario, Canada. Each frame is built to order. Average processing and transit times are as indicated below.

 

Processing:

 Product Type Processing Time
Table Top Frames 2-5 business days
Wall Frames 2-5 business days
Framed Prints 2-5 business days
Mirrors 5-10 business days

 

Please note that for the 2024 Holiday season December 10th is the last day to place an order if you want to have it in time for Christmas. Orders placed after December 10th may not arrive in time due to the time we take to build the orders, and the time it takes Fed-ex to deliver.

 

You will be notified by email when your order ships and provide you with the tracking number. Please note that once your order is shipped, we cannot change or cancel your order, nor reroute it to a new address.

 

Delivery: 

 Delivery Method Transit Time
Standard Delivery 1-5 business days

 

Shipping times are not guaranteed. Please contact us if you need an order to arrive by a specific date and we will try to accommodate your needs. 

 

Free Shipping:

 

We often offer free shipping on our site. The amount required to qualify for free shipping will be the pre-tax order total and will be an option at checkout once your order qualifies. We currently offer free shipping on qualified orders over $99 before tax.

 

Should you have any other questions or concerns, please contact our Customer Care Team at 1-800-913-6215.