We are committed to providing our customers with not only the finest selection of picture frames and stunning art prints but also the best value for their purchase. We understand the importance of competitive pricing and stand behind our promise to ensure that our customers receive the best deal available.
Price Match Guarantee
If you find an identical product offered at a lower retail price by any other online retailer, we will match that price. Just present proof of the lower price to our customer service team, and we will adjust your payment to the price match, ensuring you receive the best possible deal.
Price Adjustment Policy
Should our prices drop within one week of your purchase, we will happily refund you the difference. This ensures that you can shop with confidence, knowing that you will always benefit from the best available offer at the time of your purchase.
Exclusions:
Our Price Match Guarantee does not apply to items found at a lower price due to an error on other retailers' websites.
The competitor’s product must be new, unused, and in its original packaging.
The Price Match Guarantee is only applicable to standard retail pricing and excludes promotional pricing, including but not limited to clearance sales, limited-time offers, flash sales, and holiday sales, such as Black Friday and Cyber Monday events.
The Price Adjustment Policy is limited to within the one-week post-purchase window.
Process:
To initiate a price match or request a price adjustment, please contact our customer service team with your original purchase receipt and evidence of the lower price available. Our team will review your request and process the price match or refund the difference as per the terms of this policy.
At Frametolia, we strive to ensure that you receive exceptional value and service. Please contact us with any questions or concerns that you may have.
