You can upload most common image formats, including JPG and PNG, directly from your phone, camera, or computer.

We support high-resolution images, so your framed print looks crisp and beautiful. If your photo doesn’t meet print-quality standards, we’ll reach out with a friendly suggestion to help you get the best result.

Absolutely. Life’s best moments aren’t staged - and they don’t need to be. Our team reviews every photo before printing and will guide you if any tweaks are needed. Many of our most loved pieces start as simple snapshots.

Yes. Your photo is used only to create your framed piece and is handled securely. We never share, reuse, or retain your image beyond what’s needed to complete your order.

Not at all. Upload & Customize was built for real people, not designers. We guide you step by step with simple choices and visual previews - no guesswork, no overwhelm.

We’ve curated every frame and border combination to make choosing easy and foolproof. Each option is timeless, versatile, and designed to work beautifully with a wide range of photos. When in doubt, warm neutrals and classic profiles are always a safe (and stylish) choice.

Yes. Before checkout, you’ll see a clear preview of your photo with your selected frame, border, and size applied - so you can feel confident before placing your order.

Yes! You can upload and customize multiple photos - perfect for gallery walls, meaningful gift sets, or framing a collection of moments from the same event.

Think about where your piece will live. Smaller sizes work beautifully on shelves, desks, or gallery walls. Larger sizes make a statement on open walls, mantels, or entryways. A helpful trick: hold your phone at arm’s length at the spot you’re considering - it’s a great way to visualize scale.

We currently only offer set frame sizes, but custom sizes will be coming later this year.

We use premium materials and professional printing processes to ensure rich color, sharp detail, and long-lasting quality. Each photo is printed specifically for framing, then carefully placed behind ultra clear plexiglass and finished by hand.

Once your order is placed, printing and framing typically take a few business days. You’ll receive email updates and tracking information, so you know exactly when your piece is on its way.

Yes. Every piece arrives fully assembled and ready to hang. All you’ll need is a nail or hook, and we’re happy to recommend the right hardware if needed.

We stand behind our work. If your piece arrives damaged or doesn’t feel quite right, reach out and we’ll make it right. Your happiness matters to us.

Photos live on your phone - but framed photos live in your home. Framing turns meaningful moments into everyday beauty: something you see, feel, and share. It’s how memories become part of your space.