I did not care for my frames. One was missing substantial glitter cating on it. Disappointed
Hi Mary,
We’re truly sorry to hear that your frames didn’t meet your expectations. The issue with the glitter coating is definitely not up to our usual standards, and we’d love the opportunity to make things right for you.
Please reach out to our customer support team at customersupport@frametolia.com and we’ll be happy to assist you in resolving this. Your satisfaction is very important to us!
Thank you for bringing this to our attention, and we hope to turn your experience around.
I would call this frame more dark brown than orange, and mine feature far less wood grain than the one pictured. They’re still nice frames, but they don’t look quite like I hoped they would.
These are what I’ve been searching for months for! Love the choice of sizes. Perfect to go on either side of my fireplace. So happy with this purchase!
Its bright red frame and really sets off the graphic we have ..love it