![[Color:No Frame] Picture of art](http://frametolia.com/cdn/shop/files/WAP079-c-uc-front.jpg?v=1719967438&width=533)
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![[Color:No Frame], Picture of art](http://frametolia.com/cdn/shop/files/L1027D-c-uc-front.jpg?v=1718394494&width=533)
![[Color:No Frame], Picture of art](http://frametolia.com/cdn/shop/files/GOG043-c-uc-front.jpg?v=1718395416&width=533)
![[Color:No Frame] Picture of art](http://frametolia.com/cdn/shop/files/GOG020-c-sq-uc-front.jpg?v=1718405393&width=533)
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![[color:No Frame], Picture of the corner of the canvas](http://frametolia.com/cdn/shop/files/kmp1016-R.png?v=1719587450&width=533)
![[color:No Frame], Picture of art in frame](http://frametolia.com/cdn/shop/files/kmp1004-r.png?v=1710183394&width=533)
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![[color:No Frame], Picture of the corner of the canvas](http://frametolia.com/cdn/shop/files/mf969-2111-c.png?v=1710773124&width=533)
![[color:No Frame], Picture of the corner of the canvas](http://frametolia.com/cdn/shop/files/o439d-c.png?v=1710181398&width=533)
Just received my order today and was so disappointed to see that the sides of the frame are a textured RUBBER. I saw the photo on the listing but thought it was a natural plywood edge, especially when the description says 100% natural wood frame…. A technicality since rubber is a natural material.
Sorry to hear that the frame doesn't appear as you expected. There is no rubber in our burlwood frames - they are made from 100% Olive burlwood veneer imported from Tuscany. However we want you to love your frame, so I've sent you a separate email in case you'd like help returning the product.
Since I'm only due to receive these frames sometime before June 15, I'm unfortunately not in a position to comment.
John Martindale
The photos and description do not reflect what this frame actually looks like. It is metallic and shiny. It does not have a wood finish. I am not happy with the product.
Hi Jessica,
We are sorry to hear that your frame wasn't as you expected. Although the frame is made from solid wood, it does have a solid finish that gives the frame a metallic look. If the frame doesn't suit your needs, don't hesitate to contact us for a return.